$2,399.99
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Customer Reviews
Add us to the list – McZabe –
Sadly, you can add us to the list of folks who loved this t.v right up until it completely failed at 26 months. Equally disappointing is discovering how Samsung does not stand by their product.
Never, never buy Samsung TV again. – Y. Wang – NJ
Can you believe that, for 00 TV, it lasted only 2 year? People gave a very good review on it,just after a few month use, it is too short. They should have waited a long to give a review. No surprise there will be more bad reviews coming as people use it longer and more problem come out.
My TV now is filled with colorful vertical lines. It is dead after two yrs. I can not do anything but leave it as a junk. Repair cost will be worth a new TV.
I wish every one who has the same problem with the TV will post a review here.
Good TV, but too many design issues – Mark – Columbus, IN USA
My title pretty much sums up what I think of this TV: I bought it about 2 years ago, and like many others, were very pleased with the price and performance for quite a while.
Then, the problems started: the infamous “HDMI handshake issue”, which causes the screen to drop out on at strange intervals, was annoying, but I could live with it. Also, Samsung was willing to fix it (within the 1 year warranty).
The bigger issue with this set, and many from this timeframe made by Samsung, are the power supply issues that these models had, where after a year or so, just out of the warranty period, the TV would labor to turn on, and then eventually not turn on at all. The complaint with the set is that they obviously chose either cheap components (basic 50-cent capacitors) or they designed the set incorrectly so that decent components can’t handle the load. After seeing the internal guts of my TV, as I was forced to go in there and put in new capacitors, I’m going with the first choice: I think they chose cheap capacitors because of packaging constraints. You can fix it (there are many sites out there dedicated to fixing the power supply issue), but seriously, wouldn’t it be better to design it right in the first place? And when Samsung admits there’s a problem, but refuses to fix it, that doesn’t sit well with me, either.
So in short, this TV has everything you’d want in terms of picture: in short, I think it’s amazing. But the quality problems will get you, eventually. Just know that Samsung’s customer service isn’t so great. Because of that alone, this is probably the last Samsung set I purchase. This is one model where buying a refurb’ed set might be a good idea….find out what they did to it. If they replaced some capacitors or boards due to the issues I spelled out above, it’s probably a safe bet.
Great when it works (for less than 20 months) – P. Chau – San Jose, CA
Similar experience to lots of recent reviewers. The picture looks great on this LCD TV but ONLY when it works!! The display of the TV showed vertical multi color stripes after 20 months of usage. First it was intermittent upon power up, then it just became permanent. Also had the clicking sound / turning off on it’s own problem, but that one just last for a few months.
This really makes me put samsung at the bottom of the list for any major appliances consideration.
*** Product Information and Prices Stored: Mar 11, 2010 18:55:09
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